common questions

We address many questions and concerns on a daily basis.  
We hope you find this page helpful in answering your questions.  If you do not see the information you are
searching for feel free to contact Susan Voelkel at SusanV@FloridaWeddingCompany.com

1.       Is the package pricing online valid for the entire State of Florida?
No, the packages that are pre-set and priced on our website are only valid for Ft Myers, Sanibel, Bonita Springs and Naples Florida. We service other cities
however there may be a surcharge that would apply, depending on the city, as vendor pricing in other areas vary from SW Florida. Platinum reserves the right
to refuse bookings and/or change effective pricing on packages at any time.

2.        Is a beach permit required and are they included in your packages?
Not all beaches require a permit therefore Platinum does not include beach permits in their packages.  Permits also vary in price depending on the beach or
location that is selected. We can include the permitting in our contract once a location is chosen.  The cost of the permit will be added to the contract as well
and collected at the time when deposits are made.

3.        Does Platinum only set up at certain locations?
No, Platinum can set up at any location.  We can recommend locations to you if you ask. We know what beaches are free and which have best parking
accommodations.

4.        Does Platinum obtain our marriage license for us?
No.  You and your fiancé’ must visit a Florida Clerk of Court to obtain your license. Non-FL residents will receive their license immediately and should bring
that to the wedding and give to your Officiate. You can obtain your marriage license at ANY clerk of court in the State of Florida.

5.        Does Platinum only do beach weddings?
No. Platinum can set up and provide services at any venue including banquet halls, gardens, homes, boats or in pavilions.  Where ever you can get married,
we can set up!

6.        Can I change my mind about the things I need once I sign the contract for my wedding?
Yes you can! Our contract allows for changes all the way up to when final payment is due.  Services are available as “add on’s” at any time as long as they
are available.

7.        When is my final payment due? Can I make payments on my wedding?
After your initial deposit to reserve our services, final payment is not due until the week before your wedding date if you are paying via credit card or 2 weeks
before your wedding if you are paying with a check.  You can make payments as you can afford to however it’s not required.   You can make payments
securely on our website on the payment page.  The system will email a receipt immediately. Be sure to list your wedding date on all payments.

8.        I purchased a pre-set package on your site.  Does this mean you are my wedding planner?
Ceremony and all inclusive packages do not include a planner. Some of them include coordination of your ceremony only.  We are not responsible for
choosing your date, time, location or any other detail that would be considered “planning”.  We provide only the services listed in our packages and
contract.  If you need a wedding planner, we do have planner packages available.

9.        Do you provide a backup plan in the event bad weather threatens?
It is the responsibility of the customer to secure a backup plan for their wedding.  Platinum will accommodate their clients by setting up at a secondary
location with enough notice if rain is an issue.  Platinum will make the best effort to provide the services desired and will even allow you to move your
date/time with enough notice and if available.

10.        How do I know Platinum is a real business?
We are a member of the Better Business Bureau and we have over 200 5 star reviews on various wedding directories.  Platinum was incorporated in July 2007
and is the leader in destination weddings in Florida. We’ve been featured in 3 different bridal magazines on the East and West coast of Florida. PFWC was
awarded the Bride’s Choice award in 2010, 2011, 2012, 2013, 2014, 2015 and 2016!